Use of English

Business Communication

In many modern companies, clear communication is (0) ESSENTIAL to daily success. Employees are often expected to write emails, take part in meetings and deal with clients in a professional way. In an international business environment, people also need to be aware (1) .......... cultural differences that may affect the way messages are understood. For example, some managers prefer staff to get straight (2) .......... the point, while others expect a more indirect style. It is also important to carry (3) .......... tasks efficiently and to meet deadlines without constant supervision. Team members who can come (4) .......... with practical solutions are usually highly valued. At the same time, good employees know how to deal (5) .......... pressure and remain calm when problems arise. In addition, companies often depend (6) .......... staff who are willing to take responsibility and learn new skills. For this reason, training plays a key (7) .......... in helping workers improve their performance. In the long run, businesses are more likely to succeed if they build (8) .......... strong relationships both inside and outside the company.