Use of English

Negotiation Skills

Whether you are asking for a pay rise, planning a holiday with friends, or trying to solve a disagreement at home, negotiation is a skill you can’t (0) IGNORE. Many people think it is only for lawyers or business leaders, but in reality we negotiate every day. A good negotiator starts by listening carefully and trying to see the situation from the other person’s (1) .......... . This doesn’t mean you have to (2) .......... in immediately; it simply helps you understand what really matters to them. If you do that, you are more likely to find a solution that both sides can (3) .......... with. Another key point is preparation. Before a meeting, it helps to (4) .......... out your priorities and decide what you can be flexible about. During the conversation, it’s wise to stay calm and avoid (5) .......... your temper, even if the discussion becomes tense. If you feel stuck, you can suggest taking a short break to (6) .......... things over. Finally, strong negotiation skills can build trust. When people feel they have been treated (7) .......... , they are more willing to work with you again. Over time, this can (8) .......... to better relationships at work and in your personal life.