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Use of English

Level B2

Part 2 - Open Cloze

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For questions 1-8, read the text below and think of the word which best fits each gap.

Emotional Intelligence

Emotional intelligence is often described (0) AS the ability to understand both your own feelings and those of other people. In recent years, it has become clear that success depends not only (1) .......... technical knowledge, but also on how well we manage relationships. People (2) .......... are emotionally intelligent tend to listen carefully, respond calmly and think before reacting. They are usually better (3) .......... dealing with conflict, because they can recognise what others may be feeling. This does not mean they avoid problems; rather, they try to work (4) .......... solutions that benefit everyone involved. In the workplace, emotional intelligence can be just (5) .......... important as professional skill, especially when teamwork is required. It also helps people recover more quickly (6) .......... stressful situations, since they are often more aware of their reactions and able to control them. For this reason, many employers now look (7) .......... candidates who can show empathy, patience and self-awareness. These qualities are valuable not only at work but (8) .......... in everyday life, where strong communication can improve friendships, family relationships and personal confidence.

What to do

This part consists of a short text with a series of gaps. There are no words from which to choose the answers, candidates have to think of a word which fits the gap correctly.

Errors in punctuation are ignored, although spelling must be correct.

Contractions (e.g. don’t, we’ve, won’t) count as two words. However, can’t is a contraction of cannot, which is one word.

Sometimes, there is more than one correct answer. Cambridge will always account for this and all options will be accepted. However, you should not write more than one answer.

Don't spend time in a word you don't know. Wasting time on this activity might cost you points later in the exam because you won’t have enough time to do other tasks well.

Strategy

  1. Read the title and the whole text so that you understand what it is about.
  2. Read the whole sentence in which the gap occurs, to look for clues as to what kind of word you need.
  3. Check the words before and after each gap and look for grammatical collocations.
  4. Remember you must write only one word.
  5. You are never required to write a contraction. If you think the answer is a contraction, it must be wrong, so think again.
  6. Read the whole text through once you have completed it to make sure you have not missed any connectors, plurals or negatives.

Instructions

For questions 1-8, read the text below and think of the word which best fits each gap.

Exercise Details

Author

ye wu

@ye-wu

User Prompt

"Create an exercise about the importance of emotional intelligence"

Tone: Standard
Level: B2

Created on:

Apr 30, 2026

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