Use of English
Part 1 - Multiple Choice
For Questions 1-8, read the text below and decide which answer best fits each gap.
Many Voices at Work
Modern companies often celebrate diversity, yet multilingual workplaces can present a distinctive set of challenges. When employees do not share the same first language, even simple instructions may be open to (0) MISUNDERSTANDING. Small differences in wording can lead to confusion, and people may hesitate to ask for clarification for fear of losing face. As a result, managers need to (1) .......... extra care when assigning tasks and checking that expectations are clear. Problems also arise when workers have very different levels of fluency. Those who speak the company language confidently may (2) .......... over meetings, while others struggle to express valuable ideas. In some cases, talented staff are unfairly (3) .......... as less capable simply because they speak more slowly. This can damage morale and prevent teams from making full use of their expertise. To deal with such issues, organisations should (4) .......... in language support and establish clear communication practices. Written follow-up after meetings, for instance, can (5) .......... up uncertainty before it turns into costly mistakes. It is equally important to create an atmosphere in which employees feel comfortable asking for things to be (6) .......... out or rephrased. Over time, these measures can (7) .......... mutual trust and reduce the risk of conflict. In the end, a multilingual workplace works best when communication is treated not as a problem to avoid, but as a skill to be (8) ...........
Instructions
For Questions 1-8, read the text below and decide which answer best fits each gap.
Exercise Details
Author
Chiara Benvenuti
@chiara-benvenuti
User Prompt
"Create an exercise about the challenges of multilingual workplaces"
Created on:
Sep 26, 2026
Found an issue? Let us know.
